Charbonneau Shuttle Pilot Service Cancellation

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South Metro Area Regional Transit (SMART) conducted public outreach for the 2016 Transit Master Plan. From public comment, SMART identified a need for fixed route service to the Charbonneau neighborhood. With additional outreach, SMART heard from neighborhood residents about desired trip destinations and times. In June 2018, SMART began a pilot shuttle service to the neighborhood to accommodate the need. SMART staff promoted the route through targeted marketing and monitored the effectiveness of the route. After low performance for two years, SMART staff has determined there are more efficient ways to meet the transportation needs of the Charbonneau neighborhood.

South Metro Area Regional Transit (SMART) conducted public outreach for the 2016 Transit Master Plan. From public comment, SMART identified a need for fixed route service to the Charbonneau neighborhood. With additional outreach, SMART heard from neighborhood residents about desired trip destinations and times. In June 2018, SMART began a pilot shuttle service to the neighborhood to accommodate the need. SMART staff promoted the route through targeted marketing and monitored the effectiveness of the route. After low performance for two years, SMART staff has determined there are more efficient ways to meet the transportation needs of the Charbonneau neighborhood.

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My brother lives in Charbonneau, and he doesn't drive. He used to use the SMART Shuttle, but found it too rigid about drop-off points. I believe he wanted to go to Fred Meyer, but the shuttle doesn't go there. Now he uses Uber, but it costs him $20 per trip.

bluebirdsab 14 days ago

When I can no longer drive, the shuttle service was one of the fundamental reasons I moved the Charbonneau. Covid19 has created many conflicts and difficulties and concerns for safe travel in a public vehicle, but please, do not cancel the service. Once things return to 'reasonable normal' I will be utilizing the service for all local errands. Thank you.

MCatherine 16 days ago